HOTPOINT PTAC Heat Pump Unit with Electric Heat Backup 230/208V, 30amp - AH12H12D5B-KT

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Brand: HOTPOINT
SKU: AH12H12D5B-KT
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HOTPOINT PTAC Heat Pump Unit with Electric Heat Backup 230/208V, 30amp - AH12H12D5B-KT

(BR)(B)3-speed fan(/B)(P)Give guests control over their comfort with three fan speeds to choose from(/P)(BR)(B)4-temperature limiting options(/B)(P)Easily select one of four temperature ranges for peak efficiency and total customer comfort(/P)(BR)(B)Freeze and frost protection(/B)(P)Automatic freeze and indoor frost control keep units operating in peak condition(/P)(BR)(B)Auto power recovery(/B)(P)In case of power failures, units automatically resume their operation when power restores, reducing maintenance calls(/P)(BR)(B)Self diagnostics(/B)(P)Quickly and easily identify service needs with a nine-point diagnostic code system(/P)(BR)(B)Automatic emergency heat(/B)(P)Keep guests comfortable with a heating option that uses electric resistance heat in heat pump mode(/P)(BR)(B)Backed by an industry leader(/B)(P)With a long history of creating durable products at an affordable price, Hotpoint is your trusted PTAC brand(/P)(BR)(B)Limited 1-year parts and labor entire appliance warranty / limited 5-year refrigerating system warranty(/B)(P)Enjoy peace of mind knowing that all purchases are backed by the trusted Hotpoint service network(/P)(BR)(B)Intuitive display(/B)(P)Allow guests to easily customize their preferred settings and reduce maintenance calls with an easy-to-use control panel(/P)(BR)(B)Power cord (LCDI) included(/B)(P)Hotpoint PTACs come with everything needed for a quick and easy installation(/P)(BR)(B)Remote thermostat compatibility(/B)(BR)(B)Works with central desk control systems(/B)(BR)(B)Heatpump models include staged heating(/B)(BR)(B)Tangential fan for air flow and smooth sound(/B)(BR)(B)Energy-efficient heat pump models available(/B)

Features
  • 3-speed fan
  • Power cord (LCDI) included
  • 4-temperature limiting options
  • Freeze and frost protection
  • Auto power recovery
  • Self diagnostics
  • Automatic emergency heat
  • Backed by an industry leader
  • Limited 1-year parts and labor entire appliance warranty / limited 5-year refrigerating system warranty
  • Intuitive display
Specifications
Cooling BTUH (MAX) 12000
CFM Indoor Fan Low 308
CFM Indoor Fan Medium 350
CFM Indoor Fan High 387
Cooling EER (BTUH / Watt) 10.5
Heating - Reverse Cycle - BTUH 10800/10500
Cooling BTUH (MIN) 11800
Installation Through-the-Wall
Color Appearance White
Warranty Notes See written warranty for full details
Labor Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Parts Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Heating - Reverse Cycle - Watts 985/960
Cooling - Amperes 5.0/5.4
Cooling - Watts 1140/1120
Heating - Reverse Cycle - Amps 4.3/4.6
Voltage (MIN) 208
Heating - Electric - Heater Watts 5035/4124
Voltage (MAX) 230
Heating - Electric - Heater Amps 22.0/19.7
Overall Width 42.4
Approximate Shipping Weight 125.4
Overall Height 16
Overall Depth 20.9
Net Weight 116
Control Type Electronic
Fan Speed Selections 3 Cooling
3 Fan Only
3 Heating
Discharge Grille 2-position
Product Type Packaged Terminal Air Conditioners (PTAC)
Refrigerant Type R32
Manual Vent Control Hidden
"SmartFan" Fan Cycle Yes
Chassis Type Slide-In
Fan Motor 2
Heat Pump Yes
Unit Features Auto Power Recovery
Automatic Emergency Heat
Automatic Indoor Frost Control
Central Desk Control Compatibility
Freeze Sentinel
Heat Pump with Resistance Heat Backup
Power Cord (LCDI) included
Remote Thermostat Compatibility
Temperature Range 62 - 80 F
Heat - Cool Yes
Auto Power Recovery Yes
Rotary Compressor Yes
Heating - Reverse Cycle - COP 3.2
Outdoor Vent / Exhaust Yes
Venting Features Concealed Manual Vent Control
Vent Air Filter
Heating System Heat Pump with Resistance Backup
What Our Experts Think
  • Dual Functionality – Combines heat pump technology with electric heat backup for year-round comfort in any season.
  • High Performance – 12K BTU capacity, ensuring powerful heating and cooling for larger spaces.
  • Energy Efficient – Operates on 230/208V with 30 amps, providing efficient energy use while maintaining optimal performance.
  • Flexible Installation – Perfect for hotels, apartments, or commercial spaces with a versatile design that fits most standard PTAC installations.
  • Reliable & Durable – Built with high-quality materials for long-lasting operation and dependable comfort.
Q&A

Q: What power supply does the unit require?
A: The unit needs a 230/208V electrical supply with a 30-amp circuit.

Q: Is this unit ideal for year-round use?
A: Yes, it works for both cooling in the summer and heating in the winter. The electric heat backup ensures warmth during extremely cold weather.

Q: Can this PTAC unit cool and heat the same space?
A: Yes, it functions as a heat pump that both cools in the summer and heats during the winter. The electric heat backup is included for added heating capacity during cold spells.

Q: Do I need professional installation?
A: Yes, it's highly recommended to have a professional install the unit, especially given its electrical requirements (30-amp circuit).

Q: What size space is this unit suitable for?
A: This unit is ideal for medium to large-sized rooms or spaces such as commercial buildings, offices, or larger hotel rooms.

Maintenance Tips
  • Clean or Replace the Air Filters Regularly (Every 30 Days)

  • Dirty air filters can reduce airflow and efficiency. Clean or replace the air filters monthly, especially during peak usage seasons.
  • Inspect the Coils (Every 6 Months)

  • The evaporator and condenser coils should be cleaned twice a year to prevent dirt and debris buildup. This will help the unit run efficiently.
  • Check the Condensate Drain (Every 3-6 Months)

  • Clear any blockages in the condensate drain to prevent water leakage and mold growth.
  • Ensure the Outdoor Unit is Clear (Every Season)

  • Make sure that the outdoor unit is free from debris such as leaves, dirt, and vegetation, which can obstruct airflow and affect performance.
  • Test the Heat Pump & Electric Heat Backup (Quarterly)

  • Test the unit in both heating and cooling modes to ensure both functions are working properly. If the electric heat backup is not working, it may require professional servicing.
  • Inspect the Thermostat (Annually)

  • Test the thermostat to ensure it is accurately regulating the room temperature. A malfunctioning thermostat may cause inconsistent heating or cooling.
  • Check for Refrigerant Leaks (Annually)

  • If cooling performance drops, it may indicate a refrigerant leak. Annual inspection by a professional is recommended to check the refrigerant levels.
  • Inspect the Power Supply (Annually)

  • Ensure the 230/208V electrical connection is secure, and look for any signs of wear or overheating at the electrical connections.
  • Professional Service (Annually)

  • Have the unit professionally serviced at least once a year to ensure all components are functioning properly, especially for heat pump and backup heating systems.

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